Puzzle Financial - Users cannot log in – Incident details
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Dark mode
All systems operational
Users cannot log in
Resolved
Major outage
Started 9 months ago
Lasted 16 minutes
Affected
puzzle.io
Major outage from 3:24 PM to 3:40 PM
api.puzzle.io
Operational from 3:24 PM to 3:40 PM
Updates
Resolved
April 17, 2024 at 3:40 PM
Resolved
April 17, 2024 at 3:40 PM
The issue with our authentication system as been resolved and users should be able to log in now. We will continue to monitor the situation.
Identified
April 17, 2024 at 3:24 PM
Identified
April 17, 2024 at 3:24 PM
We are currently experiencing issues with our authentication system that is preventing users from logging into Puzzle.
